Crunch Selects Vonage to Transform Business Communications
With more than 10,500 clients, Crunch provides unlimited accountancy support for sole traders, freelancers, contractors, small businesses and startups. Following a market evaluation, the
Vonage Business Communications is the Company's unified communications solution. With messaging and presence capabilities, a mobile and desktop app, as well as audio and video conferencing, Vonage's solution will enhance the way Crunch employees connect with each other, no matter where they are located. When 'business as usual' is disrupted, the ability to enable a completely virtual environment and maintain access to mission-critical business applications and connections from anywhere becomes more important than ever.
Crunch will also benefit from the award-winning Vonage Contact Center, which integrates all communications channels without expensive, disruptive hardware changes and plugs straight into a business's CRM platform - enabling Crunch to create customer experiences that help it serve customers better.
Crunch will take advantage of Vonage Contact Center functionality such as dynamic routing, enabling agents to personalize every service interaction by using the latest information about customers in their CRM platform to make smart routing decisions. Plus, Vonage's real-time dashboards will provide a wealth of real-time and historical data within Crunch's reporting solution.
To find out more about Vonage, visit www.vonage.com.
Vonage (Nasdaq: VG) is redefining business communications once again. We're making communications more flexible, intelligent, and personal, to help enterprises the world over, stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. True to our roots as a technology disruptor, our flexible approach helps us to better serve the growing collaboration, communications, and customer experience needs of companies, across all communications channels.
Vonage PR, Elise Leonard, Tel: +1 732-837-3801, Email: firstname.lastname@example.org, Vonage Investor, Hunter Blankenbaker, Tel: +1 732-444-4926, email@example.com