MondayCall Chooses Vonage as its Preferred Contact Center Partner
MondayCall delivers creative, scalable, and sustainable Salesforce solutions for enterprise businesses. By leveraging the integration of Vonage Contact Center and Salesforce, MondayCall customers have the ability to access key customer data and insights, as well as the ability to create personalized connections across channels including voice, messaging, chat and video.
"With Vonage as our preferred contact center partner, we know that we are offering our customers the best solution to enhance their Salesforce investment," said
Vonage enables MondayCall customers to leverage their Salesforce capabilities and access the tools a cloud-based contact center solution provides, including the ability to:
- Route calls to appropriate agent to address immediate needs
- Customize dashboards with updated details
- Reach customers on their channels of choice
- Automate resources to manage time and address more complex asks
- Link with Einstein Analytics to unlock hidden insights
- Enjoy greater overall efficiency and CX
"We are thrilled to be chosen by MondayCall as their preferred contact center partner," said
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MondayCall is a Salesforce partner with over 625 customers nation-wide and an average AppExchange satisfaction rating of 5/5. MondayCall's team of experienced consultants provides a full range of consulting and development services for Salesforce products with deep specialization in Service Cloud and Communities. MondayCall has been providing innovative solutions for some of the fastest-growing companies in technology, Internet, manufacturing, and consumer goods industries. Follow MondayCall on LinkedIn (linkedin.com/company/mondaycall) and Facebook (facebook.com/MondayCall).
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Vonage Media Contact: Santina Stankevich, 201-407-8474, firstname.lastname@example.org, Vonage Investor Contact: Hunter Blankenbaker, 732.444.4926, email@example.com, MondayCall Media Contact: Jim Lambert, firstname.lastname@example.org, 888-958-6936