Vonage Video API to Enhance Online Sales System Provider bellFace’s Sales and Customer Care Solution
bellFace enables companies’ sales and customer support teams to maximise sales results and productivity with its easy-to-use, intuitive video call service, which offers consulting, reporting and analytics functions. Integrated within bellFace’s platform, the Vonage Video API enables users to smoothly transform offline sales activities online without needing to install or subscribe to any third-party video conferencing software.
bellFace’s eponymous online sales system was launched in 2015 and has been used by more than 2,500 companies. It allows businesses to connect with customers instantly, without the need for application installation or a URL. Users can also streamline their sales organization and management by sharing and analyzing customer interaction data with the whole team.
“Since the start of the pandemic we have seen increased interest in our solution as in-person meetings became challenging and more companies adopted teleworking. By leveraging the Vonage Video API, bellFace can offer users stable video call solutions and customise them with sales-relevant functions,” said
The pandemic has significantly increased the usage of video call tools. bellFace began providing free services for three months from March to
“Providing effective sales and customer support is crucial for business continuity. While the pandemic has accelerated the need for digital transformation, many organisations face challenges adapting to this change. Vonage helps businesses transform through easy-to-deploy solutions, enhancing their audio-visual capabilities and ensuring effortless communications,” said
"Vonage APIs provide great value to growing companies, like bellFace," said
The Vonage Communications Platform has more than one million registered developers and offers a full suite of programmable voice, video, messaging, and email services to forward-thinking businesses throughout the
To find out more about Vonage, visit www.vonage.com.
Vonage, (Nasdaq:VG) a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage's Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging and Verification into existing products, workflows and systems. Vonage's fully programmable unified communications and contact center applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or anywhere, providing enormous flexibility and ensuring business continuity.